First Visit

When you visit our office for the first time, our treatment coordinator will greet and welcome you. The first appointment typically lasts 45 - 60 minutes. She will take digital photographs and a digital panoramic and/or ceph x-ray, the doctor will conduct a thorough clinical orthodontic examination and offer treatment options available.

The purpose of the initial examination is to answer:

What concerns do you and your dentist have?
When is the proper time to begin treatment?
What type of treatment is indicated?
How long will treatment take?
How much will the treatment cost?

Assignment of Insurance Benefits

Our practice accepts assignment of benefits for many insurance plans. By doing this, the family’s out-of-pocket expense is substantially lower. If we do not accept assignment of benefits from your plan, we will be happy to file claims so that the insured can be reimbursed directly. Should there be any change in your policy prior to full payment of the insurance benefit, please contact our office immediately so adjustments may be made to your contract.

Office Hours

Our office is open Monday Thru Thursday 7:30 AM — 6 PM and Friday 7:30 AM — 5 PM to accommodate busy school and work schedules.

It is our goal to see you, on time, for your appointment. Time is scheduled to complete the necessary procedure, give information about the treatment, and answer any questions you may have. In order for us to maintain a schedule that runs in a timely manner, we request that patients arrive at or before their scheduled time to avoid delays. Your cooperation and consideration with appointments is greatly appreciated by our office and the patients that are seen after your appointment.

Questions?

What is the cost of the treatment?

The cost of treatment depends upon the complexity of the patient’s bite. The treatment coordinator will discuss fees and payment options, during the initial exam. If treatment is required, we have different payment plans to suit your budget and accept direct assignment from most insurance plans. We work hard to make orthodontics affordable for everyone.

What does my investment include?

Your investment includes:

Orthodontic records, which consist of x-rays, study models and a personalized growth study workup to determine the best treatment objectives based on your needs.
Active treatment fee for both early treatment options and complete comprehensive treatment with Suresmile braces or Invisalign includes all appliances, office visits, and procedures performed in the office. Appliances are durable and should last through the entire treatment period if the patient follows instructions. If appliances require replacement due to loss, breakage, misuse, or failure to eliminate foods that cause damage, we reserve the right to charge an additional replacement fee.
One or two sets of final retainers for our comprehensive (Phase II) patients is provided upon completion of treatment. There is a replacement fee for each additional retainer due to loss or neglect.

What doesn’t my investment include?

Work performed at other dental offices outside our orthodontic practice.
Missed/broken appointments, after hours emergency appointments, supplementary scan appointments, or extra appointments at your request.
If an accident or injury occurs during treatment which results in TMJ (Temporo-Mandibular-Joint) complications, additional orthodontics, orthognathic surgery, etc, a fee adjustment may be required to complete treatment under these unusual circumstances.